I was inspired to create a mobile application that minimizes the time a traveler spends on making his/her bookings. I've tried out several apps available in the market and as much as I appreciated their functionalities, I see the opportunity to make them better.
Have you ever been indecisive when it comes to making a trip decision? Do you have a bucket list for places you have to go at least once in a lifetime? If that sounds like a thing, read on
How might the challenge of making trip decisions easier, what if there is an app aid to travel indecisiveness & disorganizing?
How does Tripin differ from other app in the market?
A short questionnaire to start exploring travel possibilities
Imagine all your bookings are displaying in 1 dashboard
Interested in befriending with locals?
The interview was conducted to understand travel habits
What I found from interviewees was that most travelers prefer to go on a trip with a plan however, due to planning complexity, often go without one.
As interviews had shown planning is preferable, what other possibilities can we throw into the mix to make the planning experience enjoyable?
To better understand and think like a user, a persona was established. Jenn, a photographer who often travels for work, needs to quickly draft a travel plan to avoid trip hiccups.
Jenn's concerns are often around safety measures in airlines & new cities, especially during the pandemic.
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I mapped out a route for a mock user with travel goals, and list out as many pain points as possible that she may come across, which lead to a possible opportunity for a new feature.
To get feedbacks from user on how to improve app functionality and efficiency.
"The sign up was confusing, I ended finishing the task, but because of the repeated steps in opening & signing up, I felt it can be simplify by reducing the number of screens and more direct approach to sign up might be helpful "
" I like the quick preference quiz idea, but there were more questions than I thought, it has became annoying after the 4th question, I just want to jump to the result and the problem was I can't go anywhere unless I finish the quiz or simply exit out. I think 4-5 questions should be efficient, as I'll consider the results as a reference, an inspiration than a sure destination"
" Searched and booked was easy, wonder if adding access to boarding pass is possible, because for most of the time I was trying to pull up my pass while on the way to the airport"
